Refund policy

Returns & Refunds

Because our inventory is liquidation stock — overstock, shelf pulls, and closeout beauty products sold at deep discounts — all sales are final, with one exception: defective or incorrect items.

Damages, defects, and wrong items
Please inspect your order as soon as it arrives. If your item is defective, damaged in transit, or not what you ordered, contact us within 7 days of delivery at amy.w.hilton@gmail.com with your order number and photos of the issue. We'll review it and make it right with a replacement or refund.

About packaging condition
Liquidation and shelf-pull items frequently have light wear on the outer box, label, or seal. This is normal and expected, and is noted on individual listings where applicable. Cosmetic packaging wear is not considered a defect.

Non-returnable items
Consistent with standard practice for personal care and beauty products, opened or used items cannot be returned for hygiene reasons. Gift cards are non-returnable.

Refunds
If a defect claim is approved, we'll issue a refund to your original payment method within 10 business days. Your bank or card issuer may take additional time to post it. If more than 15 business days have passed since approval, contact us at amy.w.hilton@gmail.com.